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frequently asked questions

How do I order?

Our online Shop is open 24/7, including weekends and public holidays.
You can also place your order by telephone or e-mail, just contatct on of our Account Managers, you can check the list of ours AM here

How do I contact my sales representative?

Please check out our Export Team and contact us in your desired language

Who is able to register for the online shop?

We deliver exclusively to textile resellers/distributors of promotional products/finishers. 

To register as a new customer please go to create account page  and fill out the registration form. I't may last up to 24h until we verify your data and give you full access to our on-line shop. Until then you can still use our website, and check our on-line catalog. You can also order the products by contacting one of our Account Manager, you can chceck the list here.

How do I search for an article in the online shop?

Please use our serch toolbar at the top of the site, ore use the filter search in the product listing page.

What can I do if I am unable to sign into the online shop or have forgotten my password?

For such eventualities, you can use the 'Forgotten Password'-function which you can find here.

Enter the e-mail address that you have registered with us  Press the 'Reset My Password' button and an e-mail will be sent to this address. This contains a link that you should then click on, through which you can subsequently set a new password.

How do I view my orders online?

Once you are registered, you are able to view all details about your orders in your account/orders.

How do I obtain the latest offers and information?

The best way is to subscribe to our regular newsletter.

How do I subscribe to the newsletter?

When creating the account just accept the box with the agreement of reciveing the marketing information. You can also just scroll down on our homepage and click on the sign up button, insert your e-mail, accept the agreements and click on "sign up to our newsletter" button.

How do I order catalogues?

Go to our Catalog Request Page, you can order there our new calatogs 

I am interested in the neutral website (store). What should I do?

Please contact us using our contact form under this link

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